Bravida disputes allegations made by Örnsköldsvik Municipality

In Decimalen's investigation, which was carried out on behalf of Örnsköldsvik Municipality, Bravida finds no evidence for the allegations that Örnsköldsvik Municipality published yesterday. At the same time, Bravida notes that the external investigator states in the report that the “contracts drawn up unilaterally by the municipality lack clarity and legal precision,” as well as the municipality's management and monitoring of contractual issues. There are therefore no grounds for cancellation or for the filing of a police report. 

Until yesterday, Bravida and Örnsköldsvik Municipality's dialogue has been professional and cooperative, with Bravida and the customer discussing a minor deviation in autumn 2024, which was investigated and acted upon. Since then, Bravida has continued to assist in Örnsköldsvik Municipality's investigation, and the municipality had booked a meeting with Bravida on 5 June 2025 to present the conclusions.

Yesterday's press release from Örnsköldsvik Municipality included question marks regarding Bravida's choice of suppliers and pricing. The items highlighted by Örnsköldsvik Municipality have been documented on Bravida's invoices continuously for several years. 

Bravida had expected to handle such contractual issues in direct dialogue with the customer. However, due to how Örnsköldsvik Municipality has now acted, Bravida must unfortunately now respond to these claims in a public dialogue. 

•    Supplier choices have been made by Örnsköldsvik Municipality. 
•    Materials have been ordered in consultation with Örnsköldsvik Municipality.
•    Pricing is in line with the relevant contracts. 

Bravida would like to emphasise the following:

•    Regarding security and alarm products, there have been specific requests from Örnsköldsvik Municipality, to facilitate the work of their property caretakers. Bravida has followed the requirements of these orders and, in consultation with the municipality, selected the supplier accordingly. This has been clearly documented on Bravida's invoices. 
•    Luminaires from non-procured product ranges have been purchased in accordance with Örnsköldsvik Municipality's specifications and orders, and invoiced according to the contract.
•    The pricing of the procured range is in line with the contracts, and the relevant price files have been updated in accordance with the contracts.
•    Örnsköldsvik Municipality has continuously approved materials and supplier choices and approved these invoices.

“We regret that we are forced to have these discussions in public. Bravida has 84,000 customers throughout the Nordic region, who are very satisfied with our provision of services and products. We cherish our customer relationships and are in contact with many of our customers on a daily basis. So, if uncertainties arise, we identify solutions together. The statements made in recent days by various Swedish government representatives are not an approach we support. We would like to have a good customer dialogue with the relevant parties and remain ready to do this,” comments Liselotte Stray, Head of Group Communications at Bravida. 

Contact:
Liselotte Stray
Head of Group Communications
liselotte.stray@bravida.se
+46 76 852 38 11